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FREQUENTLY ASKED QUESTIONS
AFTER AN ACCIDENT
INSURANCE & YOUR RIGHT TO CHOOSE
SMASH REPAIRS & PAINTWORK
TOWING SERVICES
QUOTES & GENERAL ENQUIRIES
What should I do first after an accident?
Call Vereker Smash Repairs immediately on 03 5422 2603. We can arrange towing, assess the situation, and guide you through the next steps clearly and calmly.
Can you tow my vehicle straight to your workshop?
Yes. We provide 24/7 accident and breakdown towing and can transport your vehicle directly to our Kyneton workshop.
Do I need to contact my insurer before organising towing?
Not necessarily. In many cases, it’s best to call us first. We can explain your options and help you understand the correct process before you contact your insurer.
What if my car is drivable but I’m not sure how serious the damage is?
If you’re unsure, don’t risk driving it. Call us and we’ll advise whether towing is the safest option.
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